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Find me at the intersection of content and user experience

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NerdWallet Custom Spending Categories

Designing the content around NerdWallet’s new cash flow feature: custom spending categories.

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Sync Conflict Messages for BILL

Rewriting BILL’s “Sync” error messages in order to slash its share of customer service calls.

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In-person Attendee Guide for the 2024 National Book Festival

A work in progress!

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Library of Congress LibGuides Updates

A work in progress!

Backed by an interaction design degree, my UX content design practice revolves around product strategy—that delicious overlap of storytelling and systems thinking.

 

I thrive in setting course (and at times, course-correcting) for users’ diverse needs, giving a voice to their experiences as much as to the products they use.

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